Should you have any questions, please do not hesitate to contact us.

Step 1: Choose your product

• Select your desired contact lens product from our wide selection of brands and lens types.

Step 2: Add your prescription information

• Enter your eye prescription information, which is provided by your eye care specialist or found on your previous contact lens product box.

Step 3: Choose payment method

• Credit card, and bank transfer payments are available. Please select your choice of payment method.

Step 4: Fill in shipping method

• Enter your mailing address. Please make sure all information is correctly entered.
  (Please note we will not be able to deliver your order to PO Box and Parcel Collect under our current delivery service. We are sorry for any inconvenience caused.)

Step 5: The payment process

Settle your payment. Please follow the guidance that is given during your chosen payment method checkout. When your order is complete, you will receive a confirmation email from QUICKLENS.

[Credit card payment]

• Please follow their instructions
* Those paying by credit card will receive a receipt via email.

[Bank transfer]

• You will receive our account detail information via email.
• Make a deposit by Bank Deposit / Internet Banking.
• Please note that the transaction fee is at your cost.
* Please allow up to one working day for transactions to be processed.

You will receive a confirmation email from us after your order has been processed.

How to read your prescription

• Please use the newest and valid prescription provided by your eye care professionals.
• You need to have PWR (Power), BC (Base Curve) and DIA (Diameter) information to place an order. In addition, you need to have both CY (Cylinder) and an AX (Axle) data available for astigmatism (Toric Lens), ADD (Addition) for Presbyopia (Multifocal Lens).

Lens data

• PWR/SPH/D

  This represents the visual correction such as -1.00, -7.50 and -9.00. As the magnitude of the number gets higher, the visual correction gets stronger. The visual power 0.00 is available on coloured lenses for customers with no need of correction.

• BC

  BC (Base Curve) represents the curve of the contact lens such as 8.3, 8.6, or 9.0. As the number gets smaller, the curvature increases. This helps to ensure a comfortable fit.

• DIA

  DIA represent the diameter of the contact lens. Most of the time, DIA comes in only one size, but some lens types may have more than one available.

• CY/AX

  Both CY (Cylinder) and AX (Axis) numbers are needed when you order contact lens for astigmatism.

• ADD

  If you wear multifocal or bifocal lenses, ADD (Addition) figure determines of the amount of correction you need to be able to see clearly at a close distance. The Addition figure is a positive number between 0.50 and 3.00, which some contact lens brands refer to this as a high, medium or low.